Uploaded by iMSupport T.V. on March 29, 2021 at 12:55 am
Service Level Agreement (SLA) & Escalation in Help Desk – Vision Helpdesk
In a market of cut-throat competition, with almost similar products, the chances for you to stand ahead from your competitors would be through enhanced and efficient customer service. Defining a proper structure for SLA and implementing the same effectively would definitely give your service an edge over your competitors.
In this Webinar, we shall look at the best ways to define SLA plans and Escalations in Vision Helpdesk along with a few case studies to understand its implementation in real life scenarios.
Signup for Vision Helpdesk 30 Days Free Trial https://www.visionhelpdesk.com/free-trial
In a market of cut-throat competition, with almost similar products, the chances for you to stand ahead from your competitors would be through enhanced and efficient customer service. Defining a proper structure for SLA and implementing the same effectively would definitely give your service an edge over your competitors.
In this Webinar, we shall look at the best ways to define SLA plans and Escalations in Vision Helpdesk along with a few case studies to understand its implementation in real life scenarios.
Signup for Vision Helpdesk 30 Days Free Trial https://www.visionhelpdesk.com/free-trial
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