Terms & Conditions

We recently updated our Terms and Conditions. Please read and accept these updated terms and conditions in order to access the iMarket Support video marketing website.

Last updated: June 1, 2020.

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using iMarket Support website (the "Service") operated by The iMarket Network, LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts


When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property


The Service and its original content, features, and functionality are and will remain the exclusive property of iMarket Support and its licensors, The iMarket Network, LLC.

Links To Other Web Sites


Our Service may contain links to third-party web sites or services that are not owned or controlled by iMarket Support or its owners, The iMarket Network, LLC.

iMarket Support, nor its owners, The iMarket Network, LLC., has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that iMarket Support, nor its owners, The iMarket Network, LLC, shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any of its web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination


We will terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law


These Terms shall be governed and construed in accordance with the laws of without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us


If you have any questions about these Terms, please contact us.

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Privacy Policy

We recently updated our Privacy Policy. Please read and accept this updated privacy policy in order to access the iMarket Support video marketing website.

Last updated: June 1, 2020.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://imsupport.club/compliance/.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:
  • Name
  • Email address

Log Data


We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Google AdSense & DoubleClick Cookie



Google, as a third-party vendor, uses cookies to serve ads on our Service.

Cookies



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers



We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security



The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites



Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy



Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws



We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy



We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us



If you have any questions about this Privacy Policy, please contact us.

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O que é Help Desk? Como funciona Help Desk em 2020? GUIA COMPLETO sobre Significado de Help Desk 😎👍

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Saiba agora o que é HELP DESK e como FUNCIONA o HELP DESK em 2020
🚀 Inscreva-se para receber tudo sobre METODOLOGIA ÁGIL & PRODUTIVIDADE
👉 http://bit.ly/Moxie_inscreva_se_aqui

🗒 SOBRE ESSE VÍDEO

O que é Help Desk? Como funciona Help Desk em 2020? GUIA COMPLETO sobre Significado de Help Desk 😎👍

Você sabe o que é Help Desk? Faz algum tempo que o atendimento deixou de ser um diferencial, e começou a ser obrigatório em empresas que desejam ganhar espaço e permanecer no mercado

No vídeo de hoje, eu falo sobre o que é Help Desk e como ele funciona, bem como você pode utilizar ele no dia a dia.

A ideia de que o consumidor precisava ir ao encontro da marca em uma loja física para ser atendido já foi desmitificada. Com o Help Desk, agora o atendimento é feito online, quando o cliente precisa e de onde ele estiver.

Para saber o que é Help Desk, tenha em mente que ele pode oferecer vários canais de contato que desaguem em único local. Sabe o que é importante você considerar no momento de criar o seu? É importante saber para que a organização seja feita da melhor forma possível!

É importante considerar os meios de contato, como de que forma o cliente fará contato e acompanha o processo, os prazos de atendimento, os KPIs, etc.

Tudo começou com os SACs. Antes as pessoas ligavam e pediam a ajuda necessária, registravam a solução e então ligava-se para o cliente.

Com o advento da Internet, essa evolução se tornou possível e os atendimentos hoje em dia são mais bem estruturados e até automatizados!

Afinal, o que é Help Desk?

Nada mais é do que uma central que armazena as solicitações do cliente e aplica o devido tratamento de acordo com o pedido!

Eis que surge o Help Desk, um novo formato de atendimento ao cliente, que permite que os clientes resolvam seus problemas através de um método online e mais interativo.

Interessado em saber com detalhes o que é Help Desk? Assista ao vídeo até o final!

Inscreva-se no canal e ative as notificações para não perder nenhum vídeo!

⏱ TIMESTAMP ⏱
00:45 – O que é Help Desk
05:50 – Catálogo de Serviço
07:30 – SLA – Em até quanto tempo
09:10 – Filas
11:00 – Indicadores

❤️ COMPARTILHE ESSE VÍDEO
👉 https://youtu.be/37JxjNflcEo

🔵 CRIE CATÁLOGOS 🔵
https://blog.diferencialti.com.br/tres-passos-simples-para-montar-um-catalogo-de-servicos/

📚 ACESSE JÁ O EBOOK COMO ORGANIZAR O HELP DESK
👉 http://lameck-rdsm-website.rds.land/e-book-como-estruturar-um-help-desk

🔴 ASSISTA TAMBÉM

+ Jira Service Desk – Visão Geral #Jira
👉 http://bit.ly/jira-service-desk

+ Jira Software – Visão Geral – #DiferencialTI #JiraSoftware
👉 http://bit.ly/jira-software

+ JIRA Cloud Vs JIRA Server: Qual utilizar?!
👉 http://bit.ly/jira-cloud-vs-jira-server

😎 SAIBA MAIS SOBRE A MOXIE 👇

A Moxie é uma empresa de consultoria em soluções Atlassian, fundada em 2016.

Nossos serviços consistem em parametrização, suporte crítico e treinamento. A Moxie oferece resultados como maior produtividade, melhor atendimento ao cliente e maior visibilidade de entregas e projetos.

Nossa equipe é composta por profissionais especializados em soluções Atlassian, Agile, ITIL, e JIRA.

👉 Siga a Moxie no LinkedIn – https://br.linkedin.com/company/moxie-br

HASHTAGS
#MetodologiaAgil #FerramentasDeProdutividade #DicasDeProdutividade

Comments

Moxie says:

📚 ACESSE JÁ O EBOOK COMO ORGANIZAR O HELP DESK
👉 http://lameck-rdsm-website.rds.land/e-book-como-estruturar-um-help-desk

Eliéser Souza says:

Minha equipe resolve atende aos problemas mas também desenvolve melhorias e novas funcionalidades. Como integrar tudo no mesmo gerenciador, de forma que os chamados de suporte e demandas de melhoria caiam no mesmo gerenciador ou fluxo… e ainda possa haver uma comunicação com os usuários demandantes sem ter que usar diferentes sistemas ou canais?

Avenida Auto Peças says:

A página do link do ebook está dando erro.

Marco Burgin says:

bom demais Lameck

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